Alleviating poverty, bringing hope

Welfare Centre

Every morning NOAH is ready to offer a warm welcome to everybody who arrives looking for help and advice.

On any given day up to 100 people will arrive with a variety of needs. We can support people with a quality one to one appointment and provide space and reassurance to talk through problems and questions.

The Welfare Centre is open 365 days a year from 9.00am – 4.00pm weekdays and 10.00am – 2.00pm at weekends.

Each day a free hot meal is available for rough sleepers between 12.00pm – 2.00pm via either a takeaway or in the dining room. On Fridays a community meal in the dining room is available to every NOAH client from 12.00pm – 2.00pm. We open again between 7.00pm – 7.45pm Tuesday and Thursday evenings, to provide an evening meal.

The Centre provides a safe environment where people can come and discuss their problems and get advice about a range of issues ranging across housing, benefits, EUSS, health, legal support, training and employment. Everybody who comes to the Centre completes a full registration with staff so that we can get to know them better. This helps us understand the circumstances involved and from there we can give high-quality bespoke advice, and offer a personal support plan tailored to each individual’s needs.

Facilities include:

During 2020, we helped:

327 people to move away from homeless into Accommodation (of these, 172 were Emergency COVID-19 pandemic related safe bedrooms)

82 more people helped to avoid eviction from their homes

78 people into employment 

210 people were supported and engaged with meaningful occupation/training/work