Welfare Centre

Contact Us

If you are messaging regarding an urgent welfare need, please contact the Welfare Centre directly on 01582 728416 or in person at 141 Park Street, Luton, LU1 3HG.

Every Morning NOAH is Ready

to offer a warm welcome to everybody who arrives looking for help and advice.

On any given day up to 100 people will arrive with a variety of needs. We can support people with a quality one to one appointment and provide space and reassurance to talk through problems and questions.

Welfare Centre

 Opening Hours

On any given day up to 100 people will arrive with a variety of needs. We can support people with a quality one to one appointment and provide space and reassurance to talk through problems and questions.

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

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9AM - 4PM

9AM - 3PM

9AM - 4PM

9AM- 4PM

9AM - 4PM

9AM - 2PM

9AM - 2PM

The Welfare Centre is open 365 days a year

From 9.00am – 4.00pm weekdays and 9.00am – 2.00pm at weekends.

Each day a free hot meal is available for rough sleepers between 12.00pm – 2.00pm via either a takeaway or in the dining room. On Fridays a community meal in the dining room is available to every NOAH client from 12.00pm – 2.00pm.
The Centre provides a safe environment where people can come and discuss their problems and get advice about a range of issues ranging across housing, benefits, EUSS, health, legal support, training and employment. Everybody who comes to the Centre completes a full registration with staff so that we can get to know them better. This helps us understand the circumstances involved and from there we can give high-quality bespoke advice, and offer a personal support plan tailored to each individual’s needs.

Facilities include:

Dining room serving quality hot food

Showers and a laundry service

Provision of clothing

A GP or Nurse surgery twice a week

Mobile Dentistry fortnightly

Table Tennis Club

Computer access

English Language Classes

Accommodation Search

Links to specialist agencies e.g. addiction counselling

So far This year we have:

  • 3073 Lunches provided
  • 392 Showers provided
  • 134 Laundry sessions
  • 51% increase in drug and alcohol appointments 
  • 52 people supported into accommodation
  • 15 evictions prevented
  • 1870 on street actions
  • 8325 visits to the Welfare centre