Customer Service & Bookings Administrator
Hours: 37.5 hours per week
The NOAH Academy seeks to address poverty by helping people to realise their full potential, through training and employment support.
The Customer Service & Bookings Administrator is the ‘front-of-house’ for all NOAH short courses and employment support in Bedford and parts of Central Bedfordshire. Based in our office in Prebend Street, you will book clients onto courses or appointments, advise them on which course or service they need, deal with student referrals from various partners, monitor attendance and ensure information is recorded accurately.
You will create start and end packs for the courses and support the course coordinators in preparing the courses. You will also manage the diary of the Employment and Immigration Advisor and complete inductions as required. You will manage the day-to-day administration for the office and make sure databases and records are maintained as required by the funders.
For full details, see the job description and person specification below.
NOAH is a charity that helps people experiencing homelessness, extreme poverty, and other disadvantages to make positive changes in their lives. We do this by providing care and advice services, training and wellbeing workshops, and opportunities for employment. We are truly driven by our values of Care, Compassion, and Commitment, which have their roots in the teachings of Saint Vincent de Paul, whose life was the inspiration behind the founding of NOAH.
We are a Living Wage Foundation Employer and are committed to promoting wellbeing and a work-life balance amongst our staff. This role may be suitable for job-sharing or compressed hours.
To apply for this exciting and rewarding post, please submit your CV along with a cover letter and completed Supporting Statement to let us know why you are perfect for our new role! Send them to: email@example.com
Closing date for applications is Wednesday 1st June, 2022
Interviews will be held during the week commencing 5th June